Terms of Service

1. About our service

Deepika Electronics sells handcrafted horse carts and related products for delivery across Pan India. Pan India delivery available. Delivery charges may apply depending on location. Product availability, prices, and stock are shown on the shop and may change without prior notice.

2. Eligibility

You must be able to form a binding contract under Indian law to use our service. You are responsible for providing accurate contact and delivery information.

3. Account & sign-in

We use your mobile phone number to identify your account. You are responsible for activity on your account and for keeping access to your phone secure. Do not share OTPs or login details with others.

4. Orders

• Placing an order is an offer to buy. We confirm orders by phone, WhatsApp, or other contact.
• Prices are in Indian Rupees (₹) unless stated otherwise. Delivery fees apply as shown at checkout.
• We may refuse or cancel orders (for example, if items are out of stock, address is outside our delivery area, or we suspect fraud).
• Order status (pending, accepted, rejected, delivered) is shown in your order history when available.

5. Payment

We accept cash on delivery (COD) only. Payment is made in cash when your order is delivered. We do not accept online card or UPI payments through our website or app. You agree to pay the total amount shown for your order at delivery.

6. Delivery

• You must provide a correct full delivery address anywhere in India.
• Delivery times are estimates and may vary due to weather, demand, or operational reasons.
• If we cannot reach you or deliver to the address provided, we may cancel the order.

7. Cancellations & refunds

Contact us as soon as possible if you need to cancel. Refunds or replacements for quality issues are handled case by case at our discretion, in line with fair business practice. Perishable goods may have limited refund eligibility once delivered.

8. Acceptable use

You agree not to misuse our website or app, including:

• Providing false orders or contact details.
• Attempting to hack, scrape, or disrupt our systems.
• Using the service for any unlawful purpose.

9. Intellectual property

Content on our website and app (text, branding, layout, product descriptions) belongs to Deepika Electronics or our licensors. You may not copy or reuse it without permission.

10. Disclaimer

We strive for accuracy in product descriptions and images, but fresh produce may vary in appearance. The service is provided "as is" to the extent permitted by law. We are not liable for indirect or consequential losses beyond what Indian law allows.

11. Limitation of liability

To the maximum extent permitted by applicable law, our total liability for any claim related to an order is limited to the amount you paid for that order.

12. Privacy

Our Privacy Policy explains how we handle your personal data. It forms part of these Terms.

13. Changes

We may update these Terms from time to time. The updated version will be posted on this page with a new "Last updated" date. Continued use after changes means you accept the new Terms.

14. Governing law

These Terms are governed by the laws of India. Disputes shall be subject to the courts having jurisdiction in Odisha, India, unless otherwise required by mandatory consumer protection law.

15. Contact

Questions about these Terms? Contact Deepika Electronics:

• Phone: +91-9938529930
• Support / WhatsApp: +91 99385 29930